This program was started to make donating unwanted items convenient and easy. Just as homeowners have trash and recyclable pick-ups, donating is right at your front door.
It’s free!  Triad Goodwill provides designated donation bins to all homeowners that want to participate.  We encourage participants to put the bin in a visible area (i.e. laundry room, front closet) where they can remember to drop donations in throughout the month.

Should a participant decide to no longer participate, we ask him/her to return the clean bin to the neighborhood contact or Goodwill so that it can be given to someone else. 

If you have a homeowners association, ask a member of your association to contact us about starting the program. A Goodwill representative can meet with the association board, explain the program and get the necessary approvals to begin implementing the program.
The program can be started in neighborhoods without a formal homeowners association. We need 1-2 individuals who can be a neighborhood contact and communicate information to residents about signing-up for the program, reminders about pick-up dates and be a point person for communication between Goodwill and the neighborhood’s participants. Time commitment is often less than five hours per month.
A Goodwill representative can come and meet with the group on interested homeowners, explain the program and how to get it started in your neighborhood. Just email donations@triadgoodwill.org.
All donations are sold in local Goodwill Retail stores in our five-county territory – Alamance, Caswell, Guilford, Rockingham and Randolph. Revenue generated from the sale of donated items goes to our community resource centers to provide job training for local individuals. Click here to find out more about our Career Development Services.
Pick-ups are done once a month, per neighborhood. When the program is started, a Goodwill staff member will work with the community contact to determine the best day for a pick-up that is never on the same day as trash and/or recyclable pick-up. We do not advertise pick-up days outside of the participants to discourage any unwanted visitors to the area during the pick-up days. Also, residents are asked to keep their bins at the front door, not at the street.
If you would give your items to a friend, then you should consider giving the items to Goodwill. Click here for a complete list of what we accept.
In addition to donations to Goodwill, participants can also leave donated non-perishable food for the hungry. Goodwill is a partner with Second Harvest Food Bank and turn all food donations over to them.
Our drivers have been told that if items are not in the designated Goodwill bin, they are not to pick-up those items. If items cannot fit in the bin, they should be clearly labeled “Goodwill” for our drivers to collect the items.
Should you want to donate larger items that don’t fit into the bin (i.e. furniture), we recommend that you schedule an individual home pick-up by calling our Transportation Dispatcher, Betty Timberlake. Betty can be reached Monday-Friday, 8 a.m. – 4:30 p.m. at 336-275-9801 or by email. Please give us at least one week notice.
All donations made to Goodwill are tax deductible. When you donate through the Triad Goodwill At Your Door donation program, you will have a hang-tag receipt left on your door each time. We encourage participants to save all receipts and work with your accountant on the value of donated items.